RJS Media Consulting - Office Hours Policy


Welcome to RJS Media Consulting! We are dedicated to providing top-tier media consulting services, balancing professional commitment with the well-being of our team. Below are our standard office hours, communication policy, and our approach to emergency services.


Office Hours:

  • Monday to Friday: 9:00 AM to 5:00 PM MST
  • Weekends & Public Holidays: Closed


Our team is ready to respond to emails, phone calls, and scheduled meetings during these hours. We aim to reply to all inquiries within one business day.


Scheduling Appointments:


  • To ensure focused assistance, we encourage clients to schedule appointments, which can be arranged via our scheduling software, email, or phone.
  • We offer both phone and virtual meetings, accommodating various time zones and preferences.


Emergency Contact and Fees:

  • For urgent matters that require immediate attention outside of regular office hours, please use our emergency contact form on our website. These requests are closely monitored.
  • Emergency Service Fee: Please note that emergency or urgent services outside of regular hours or not covered by warranty will incur a fee of $100 per hour. This fee reflects the necessity to allocate resources and personnel at non-standard times.
  • In your message, clearly state the nature of the emergency so we can prioritize accordingly.


Holidays and Special Closures:

  • Our office observes all major public holidays. Our website and email notifications will communicate additional closures or special hours.


Contact Methods:


This office hours policy helps us manage our workload effectively while ensuring each client receives the attention and service they deserve. Thank you for choosing RJS Media Consulting!