RJS Media Consulting - Office Hours Policy

Welcome to RJS Media Consulting! We are dedicated to providing top-tier media consulting services, balancing professional commitment with the well-being of our team. Below are our standard office hours, communication policy, and our approach to emergency services.

Office Hours:

• Monday to Friday: 9:00 AM to 5:00 PM MST
• Weekends & Public Holidays: Closed

Our team is ready to respond to emails, phone calls, and scheduled meetings during these hours. We aim to reply to all inquiries within one business day.

Scheduling Appointments:

• To ensure focused assistance, we encourage clients to schedule appointments, which can be arranged via our scheduling software, email, or phone.
• We offer both phone and virtual meetings, accommodating various time zones and preferences.

Emergency Contact and Fees:

• For urgent matters that require immediate attention outside of regular office hours, please use our emergency contact form on our website. These requests are closely monitored.
• Emergency Service Fee: Please note that emergency or urgent services outside of regular hours or not covered by warranty will incur a fee of $100 per hour. This fee reflects the necessity to allocate resources and personnel at non-standard times.
• In your message, clearly state the nature of the emergency so we can prioritize accordingly.

Holidays and Special Closures:

• Our office observes all major public holidays. Our website and email notifications will communicate additional closures or special hours.

Contact Methods:

• Email: Click Here To Email
• Phone: (866) 420-4209
• Online Contact Form: Click Here To Contact

This office hours policy helps us manage our workload effectively while ensuring each client receives the attention and service they deserve. Thank you for choosing RJS Media Consulting!